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Match Group will pay $14 million to settle claims of deceptive business practices

engadget.com Unknown 2025-11-23 16:45:06

The Federal Trade Commission announced that Match Group will pay $14 million to settle a complaint about deceptive practices. The settlement fee will be used to provide redress to injured customers of Match Group's dating services, which include Match.com, Tinder, Hinge, OkCupid, and PlentyOfFish. The agency sued Match Group in 2019 on a series of allegations. According to the complaint, the dating service company had used misleading ads to encourage subscriptions and then made it difficult for

Topics: customers dating group match subscriptions

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With this final change, T-Mobile now charges taxes and fees on everything

androidauthority.com Unknown 2025-11-25 06:48:26

Joe Maring / Android Authority TL;DR T-Mobile has removed tax and fee-inclusive pricing from all new 5G Home Internet plans as of August 6th. Existing customers are grandfathered in, though it’s certainly possible that T-Mobile will do what it can to get its customer base to slowly switch away to newer plans. This move effectively ends T-Mobile’s inclusive pricing policy for new customers across all services. T-Mobile introduced brand new mobile plans earlier this summer, and with it came a

Topics: customers inclusive mobile new plans

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CoLoop (YC S21) Is Hiring AI Engineers in London

news.ycombinator.com Unknown 2025-11-26 04:00:06

CoLoop helps companies understand their customers better. We do this by analysing unstructured primary market research data like focus groups, expert interviews, product surveys & reviews, and turning them into structured insights that help you make better decisions. We built CoLoop after experiencing firsthand the crushing pain of not understanding our customers during our failed first startup – a pain we realized every company faces and that has killed giants like Blockbuster. We have 4 ope

Topics: better coloop com customers jd

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Why investors just bet $85M on this Indian company’s generic drug strategy

techcrunch.com Jagmeet Singh 2025-11-28 14:30:00

With over 400 million chronic patients, India is one of the world’s largest medicine markets. But while most e-pharmacies chase speed, affordability remains the real challenge. Truemeds took a different route: helping patients switch to lower-cost substitutes, a bet now paying off with new funding at about four times its previous valuation. The six-year-old startup has raised $85 million in a new round that includes $65 million in primary and $20 million in secondary funding led by Accel, along

Topics: branded customers million startup truemeds

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Why building a self-hosted SaaS is harder

news.ycombinator.com Unknown 2025-11-24 16:58:02

In the 90s, we flew in technicians to install Oracle databases in server basements. Today, Supabase spins up a backend, in seconds, for free. Over the past 30 years, software has gotten faster, cheaper and easier in almost every way. Some engineers might miss 24-month cycles of tranquil coding, but nobody wants to do code reviews over email or contort software to run on a 10 year-old server rack your eighth-biggest customer is still using. As an open source SaaS startup, we need to be able to

Topics: customer customers data lago self

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OpenAI keeps GPT-4o active and doubles GPT-5 usage for some users

9to5mac.com Zac Hall 2025-11-29 06:34:20

Yesterday OpenAI released GPT-5, the latest model update to ChatGPT. More than 24 hours later, the new model is still rolling out to paid and free customers. Meanwhile, OpenAI is reconsidering the availability of certain models and limitations for customers. The new model will also be more transparent and offer more control over which tools it uses for which requests. Let’s start with the rollout status. I was pleasantly surprised when OpenAI said GPT-5 would be available to almost all of its u

Topics: chatgpt customers gpt model openai

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Verizon wants to win back your loyalty with damage control discounts

androidauthority.com Unknown 2025-12-01 05:34:33

Edgar Cervantes / Android Authority TL;DR Verizon is reinstating discounts for some customers who threaten to leave the carrier. The retention discounts are triggered by initiating a transfer PIN from within the My Verizon app. After emailing the Verizon CEO, some users are getting a higher Valued Customer discount to replace their outgoing Loyalty Discount. Some of these discounts are even higher than before, though not all customers can get them. Verizon kicked up a storm early this week w

Topics: customer discount discounts loyalty verizon

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Survey reveals how Verizon’s price hikes are affecting its customer base, and it’s not good news

androidauthority.com Unknown 2025-12-02 09:52:21

Edgar Cervantes / Android Authority Verizon is in the news for losing 51,000 postpaid subscribers between April and June this year and then doubling down by removing loyalty discounts and driving bills up. Ironically, the company recently gave away free concert tickets, gift cards, branded freebies, and more. Either way, customers are not amused by their rising bills, and unsurprisingly, many of you are looking to switch carriers. We received over 1400 votes on our survey, and almost 900 of th

Topics: customers increase loyalty verizon voters

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Bouygues Telecom confirms data breach impacting 6.4 million customers

bleepingcomputer.com Unknown 2025-12-02 16:23:13

Bouygues Telecom warns it suffered a data breach after the personal information of 6.4 million customers was exposed in a cyberattack. The company is one of the largest telecommunication service providers in France, offering mobile, internet, and IPTV services. Bouygues Telecom has 14.5 million mobile subscribers, 9,000 employees, and an annual revenue of €56.8 billion ($66B). Bouygues Telecom confirmed in a FAQ and a press statement that the attack occurred last Sunday, August 4, 2025. Altho

Topics: bouygues company customers data telecom

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Data breach at French telecom giant Bouygues affects millions of customers

techcrunch.com Zack Whittaker 2025-12-03 11:45:12

Bouygues Telecom, the third-largest phone carrier in France, has confirmed a cyberattack and data breach affecting millions of its customers. In a statement posted to its website, the telecommunications giant said the hack allowed the intruders to access the personal information on 6.4 million customer accounts. Bouygues said it detected the cyberattack on August 4, but did not give a timeframe for when the breach was remediated. In a separate page dedicated to victims of the cyberattack, Bouy

Topics: bouygues customers cyberattack data said

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Survey reveals long time Verizon users are saying goodbye as bills climb and perks vanish

androidauthority.com Unknown 2025-12-04 03:52:21

Edgar Cervantes / Android Authority Verizon is in the news for losing 51,000 postpaid subscribers between April and June this year and then doubling down by removing loyalty discounts and driving bills up. Ironically, the company recently gave away free concert tickets, gift cards, branded freebies, and more. Either way, customers are not amused by their rising bills, and unsurprisingly, many of you are looking to switch carriers. We received over 1400 votes on our survey, and almost 900 of th

Topics: customers increase loyalty verizon voters

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Air France and KLM disclose data breaches impacting customers

bleepingcomputer.com Unknown 2025-12-03 23:41:32

Air France and KLM announced on Wednesday that attackers had breached a customer service platform and stolen the data of an undisclosed number of customers. Together with Transavia, Air France and KLM are part of Air France–KLM Group, a French-Dutch multinational airline holding company founded in 2004 and a major player in international air transport. With a fleet of 564 aircraft and 78,000 employees, Air France-KLM provides services to up to 300 destinations in 90 countries. In 2024, the avi

Topics: air customer data france klm

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Fashion giant Chanel hit in wave of Salesforce data theft attacks

bleepingcomputer.com Unknown 2025-12-10 11:54:17

French fashion giant Chanel is the latest company to suffer a data breach in an ongoing wave of Salesforce data theft attacks. Chanel says the breach was first detected on July 25th after threat actors gained access to a Chanel database hosted at a third-party service provider, as first reported by WWD. The breach only impacted customers in the United States and exposed personal contact information. "Based on the findings of the investigation, the data obtained by the unauthorized external pa

Topics: attacks chanel customers data salesforce

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T-Mobile now owns USCellular, says no changes ‘for now’

9to5mac.com Ben Lovejoy 2025-12-12 12:56:14

T-Mobile last year announced that it was buying most of US Cellular, in a deal said to be worth a total of $4.4B. That deal has now completed. T-Mobile says that USCellular customers will stay on their existing plans “for now,” adding that they will later be able to choose to switch to one of the carrier’s unlimited plans … T-Mobile announced the acquisition back in May of last year. T-Mobile (NASDAQ: TMUS) and UScellular (NYSE: USM) today announced that T-Mobile has agreed to acquire substan

Topics: customers mobile network plans uscellular

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T-Mobile now officially owns UScellular

engadget.com Unknown 2025-12-12 21:45:10

T-Mobile has sealed the deal on its UScellular acquisition. In exchange for $4.3 billion, T-Mobile gets UScellular’s customers, stores and 30 percent of its spectrum. If you’re a UScellular customer, you don’t have to do anything. "UScellular customers stay on their existing plans with no changes for now," the carrier said. You can continue to manage your account through UScellular’s website. You can also still turn to the T-Mobile-owned carrier for customer support. The $4.3 billion wasn’t th

Topics: acquisition carrier customers mobile uscellular

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Atlassian terminates 150 staff

news.ycombinator.com Daniel Croft 2025-12-12 20:21:36

Atlassian CEO and co-founder Mike Cannon-Brookes sent the video titled “Restructuring the CSS Team: A Difficult Decision for Our Future” to staff on Wednesday morning (30 July), informing them that 150 staff had been made redundant. The video reportedly did not make it seem that the decision was difficult, but rather said it would allow its staff “to say goodbye”. The video itself did not announce who was leaving, but it told employees they would have to wait 15 minutes for an email about their

Topics: ai atlassian customer said staff

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Atlassian terminates 150 staff with pre-recorded video

news.ycombinator.com Daniel Croft 2025-12-13 02:21:36

Atlassian CEO and co-founder Mike Cannon-Brookes sent the video titled “Restructuring the CSS Team: A Difficult Decision for Our Future” to staff on Wednesday morning (30 July), informing them that 150 staff had been made redundant. The video reportedly did not make it seem that the decision was difficult, but rather said it would allow its staff “to say goodbye”. The video itself did not announce who was leaving, but it told employees they would have to wait 15 minutes for an email about their

Topics: ai atlassian customer said staff

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Coverage Cat (YC S22) Is Hiring a Senior, Staff, or Principal Engineer

news.ycombinator.com Unknown 2025-12-13 11:01:08

Software Engineer Engineering • Full Time Want to make it so that millions of Americans get better financial outcomes, the insurance industry is more price transparent and policies are easy to understand? Join Coverage Cat, where we’ve built the AI-native insurance broker of the future, combining data, matchmaking, and recommendations into a single-service website that solves non-commercial insurance needs. We look for senior engineers that want to own and build products end to end, gather th

Topics: build customers data end insurance

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CX goes AI-first: NiCE's acquisition of Cognigy signals a major customer service inflection point

zdnet.com Omer Minkara 2025-12-16 02:56:35

imaginima/Getty Images The B2B technology market has been in a state of deep freeze for well over two years, since the Fed began increasing interest rates, raising borrowing costs, and making funding more difficult. Mergers and acquisitions (M&A) activities, particularly in the customer experience (CX) and contact center as a service (CCaaS) spaces, have stalled. Meanwhile, the development of generative AI (gen AI) has initiated a proverbial gold rush for investors focusing on the rapidly risi

Topics: ai cognigy customer cx nice

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Uber Eats Is Giving You a Taste of AI With These New App Features

cnet.com See Full Bio 2025-12-16 00:36:24

Artificial intelligence features are popping up everywhere. From how you search the web to your photo editing skills, bots are probably a part of your day-to-day life. Now Uber Eats wants a bite. The food delivery service, powered by ride-share comoany Uber, shared a statement on Thursday about the rollout of AI features for restaurants and customers. A few of the updates bring Uber Eats in closer competition with DoorDash, which already has a few of Uber Eats' new features. AI won't control e

Topics: ai customers eats features uber

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Infracost (YC W21) hiring first PM to shift $600B cloud spend to proactive

news.ycombinator.com Unknown 2025-12-17 06:00:26

Overview We were the first to shift FinOps left, and we see a big opportunity to make the $600B/year spent on cloud proactively managed, instead of teams reacting to surprise cost spikes. Reactive is too late, we already tried that approach with our first startup. Join us as our first PM 🚀 This is a high-impact role at the heart of our product and growth strategy. You’ll own critical parts of our roadmap, from early-stage discovery through to GTM, and shape how we scale. You’ll work directly

Topics: cloud customer engineering ll product

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The best CRM software 2025: Streamline your customer relationships

zdnet.com Charlie Osborne 2025-12-17 16:15:12

Customer relationship management, or CRM, software can manage and track customer relationships, trends, marketing efforts, and communication, bringing everything into one centralized platform or system to optimize interactions. It may also be used to document and pursue leads and sales pipelines. Automation is one of the key benefits of CRM software but depending on the type of solution you opt for, you may also be able to harness AI, analytics, collaborative tools, and advanced features that s

Topics: crm customer management sales software

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Déjà vu? T-Mobile may be changing your plan whether you want it to or not (Updated)

androidauthority.com Unknown 2025-12-17 15:17:20

Joe Maring / Android Authority TL;DR It seems T-Mobile may be automatically switching some legacy customers to Go5G Plus plans starting August 13, claiming it comes at no extra cost. The change mostly affects Magenta Max users, with some T-Mobile One plans also reportedly included. While perks and pricing are said to remain the same, concerns remain about how this impacts older Price Lock guarantees. There also doesn’t appear to be a way to opt out. Update: July 31, 2025 (12:13 AM ET): T-Mob

Topics: customers mobile plan plans price

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Sei (YC W22) Is Hiring a Full Stack Engineer in Chennai, India

news.ycombinator.com Unknown 2025-12-17 17:01:02

Who? We are Sei, an AI-powered regulatory compliance platform. Since launching, a few months ago, we're live with large enterprises across the US, Europe, and APAC and growing at double digits per month. We are backed by world-class investors including Y Combinator, Tribe Capital, PayPal, Picus Capital & Hashed. Pranay (CEO) and Ram (CTO) are the founders. We have combined experience of 20+ years of building fintech, and tech products for businesses & customers across the world at companies su

Topics: apis customers expect product tech

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Déjà vu? T-Mobile may be changing your plan whether you want it to or not

androidauthority.com Unknown 2025-12-17 17:42:20

Back in 2023, T-Mobile received a ton of flak for announcing it would soon forcibly switch some of its legacy customers to newer, more expensive plans. Within weeks, the company reversed its stance amid growing complaints, claiming the move had only been a test . Two years later, it seems the company is at it once again. Several T-Mobile customers have taken to Reddit to complain about a new email making the rounds. The message informs recipients of a plan change set to take effect on August 13

Topics: change company customers mobile plan

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Best WordPress Hosting for Smooth Website Operation in 2025

cnet.com See Full Bio 2025-12-18 10:23:00

Some of these services don't offer as much customer support as the best services, don't offer as many security features or lack an uptime guarantee. You still might find a service that works for you. HostPapa HostPapa is a Canadian web hosting company with plans available in numerous currencies, including CAD, Euros and the Australian dollar. In fact, the option to pay in Canadian dollars is one of the primary reasons I chose HostPapa -- it’s the company I’ve used for my personal websites sinc

Topics: customer hosting plans support wordpress

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Starlink Is Set to Receive Billions in Federal Subsidies but Analysis Says It Can’t Handle the Traffic

cnet.com See Full Bio 2025-12-19 05:00:00

Key takeaways A new X-Lab analysis indicates Starlink can only support 6.66 households per square mile before speeds drop below FCC broadband minimums (100/20 Mbps). Currently, only 17% of Starlink users currently meet FCC broadband speeds, yet altered BEAD program rules could direct significant federal funds to Starlink as the lowest-cost option. While Starlink greatly improves internet access and quality for rural Americans, experts worry about its long-term viability for widespread broadban

Topics: broadband customers internet speeds starlink

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Sendblue (YC S23) is hiring senior engineers

news.ycombinator.com Unknown 2025-12-22 21:01:11

Tell us your understanding of our technical challenges and how your experience with Node.js, Express, and PostgreSQL can help us overcome them. We’re eager to learn how you can contribute to both our rapid shipping velocity and our commitment to high-quality, SQL-driven backend systems. Sendblue lets businesses send iMessage from inside their CRM. When it comes to sales, authenticity is everything, and green bubbles aren’t cutting it anymore. In order to get a lead with an iPhone to actually r

Topics: actually comes crm customers experience

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Domino's deploys Boston Dynamics' robot dog to deliver pizza and fend off seagulls on beaches

techspot.com Rob Thubron 2025-12-23 08:15:00

WTF?! Domino's Pizza wants to solve a very specific problem: getting pizza to customers on a beach and then protecting it from seagulls. The somewhat unorthodox solution is to use Boston Dynamics' quadrupedal robot, Spot, which will act as both delivery service and guard dog. Boston Dynamics' Spot the dog robot has had many careers: bomb disposal expert, police officer, dancer, industrial inspector, cheerleader, Solid Snake impersonator, etc. In the UK seaside town of Eastbourne, Domino's is u

Topics: 000 customers pizza robot spot

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Despite Starlink’s Improved Speeds, It Still Misses the FCC’s Broadband Standard

cnet.com See Full Bio 2025-12-24 23:39:00

Starlink is nearly twice as fast as it was two years ago, according to a recent report from the speed test site Ookla. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.) Median download speeds from the satellite internet provider have steadily ticked up over the past few years, going from 53.95 megabits per second in 2022 to 104.71Mbps today. That’s an impressive feat considering Starlink added about 5 million customers over the same period and recently passed the 6 mi

Topics: customers internet ookla speeds starlink

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Latest Tech News

Match Group will pay $14 million to settle claims of deceptive business practices

With this final change, T-Mobile now charges taxes and fees on everything

CoLoop (YC S21) Is Hiring AI Engineers in London

Why investors just bet $85M on this Indian company’s generic drug strategy

Why building a self-hosted SaaS is harder

OpenAI keeps GPT-4o active and doubles GPT-5 usage for some users

Verizon wants to win back your loyalty with damage control discounts

Survey reveals how Verizon’s price hikes are affecting its customer base, and it’s not good news

Bouygues Telecom confirms data breach impacting 6.4 million customers

Data breach at French telecom giant Bouygues affects millions of customers

Survey reveals long time Verizon users are saying goodbye as bills climb and perks vanish

Air France and KLM disclose data breaches impacting customers

Fashion giant Chanel hit in wave of Salesforce data theft attacks

T-Mobile now owns USCellular, says no changes ‘for now’

T-Mobile now officially owns UScellular

Atlassian terminates 150 staff

Atlassian terminates 150 staff with pre-recorded video

Coverage Cat (YC S22) Is Hiring a Senior, Staff, or Principal Engineer

CX goes AI-first: NiCE's acquisition of Cognigy signals a major customer service inflection point

Uber Eats Is Giving You a Taste of AI With These New App Features

Infracost (YC W21) hiring first PM to shift $600B cloud spend to proactive

The best CRM software 2025: Streamline your customer relationships

Déjà vu? T-Mobile may be changing your plan whether you want it to or not (Updated)

Sei (YC W22) Is Hiring a Full Stack Engineer in Chennai, India

Déjà vu? T-Mobile may be changing your plan whether you want it to or not

Best WordPress Hosting for Smooth Website Operation in 2025

Starlink Is Set to Receive Billions in Federal Subsidies but Analysis Says It Can’t Handle the Traffic

Sendblue (YC S23) is hiring senior engineers

Domino's deploys Boston Dynamics' robot dog to deliver pizza and fend off seagulls on beaches

Despite Starlink’s Improved Speeds, It Still Misses the FCC’s Broadband Standard

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