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Verizon’s ‘software issue’ has disconnected many wireless customers across the US

theverge.com Richard Lawler 2025-10-21 23:54:13

is a senior editor following news across tech, culture, policy, and entertainment. He joined The Verge in 2021 after several years covering news at Engadget. Posts from this author will be added to your daily email digest and your homepage feed. Verizon has confirmed to customers in stores and online that its network is having an issue on Saturday. Many people have been unable to connect and make or receive calls for hours, while DownDetector’s tracker peaked in the afternoon at around 3:30PM

Topics: confirmed customers issue service verizon

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Nvidia says two mystery customers accounted for 39% of Q2 revenue

techcrunch.com Anthony Ha 2025-10-21 23:40:49

Nearly 40% of Nvidia’s second quarter revenue came from just two customers, according to a filing with the Securities and Exchange Commission. On Wednesday, the chipmaker reported record revenue of $46.7 billion during the quarter that ended on July 27 — a 56% year-over-year increase largely driven by the AI data center boom. However, subsequent reporting highlighted how much of that growth seems to be coming from just a handful of customers. Specifically, Nvidia said that a single customer

Topics: customer customers disrupt nvidia revenue

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Do Novelty Menus Like Taco Bell’s Y2K Makes Investors Money?

gizmodo.com Riley Gutiérrez Mcdermid 2025-10-21 23:35:44

You’ve seen them before. McDonald’s brings back the McRib. Disney rolls out a limited time only specialty menu. Starbucks uses social media codes to “unlock” new drinks and combinations. And of course, there was Burger King’s Whopperito. Now, Taco Bell is once again getting back into the game, saying Friday that it will bring back a special “Y2K” menu with nostalgia-based items from the ’60s to the ’90s. That includes the Cool Ranch Doritos locos tacos, the 7-layer burrito, tostada, meximelt, a

Topics: brand customers items menu new

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How a legacy hardware company reinvented itself in the AI age

zdnet.com Joe Mckendrick 2025-10-21 22:00:19

picture alliance/Contributor/picture alliance via Getty Images Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Behind-the-scenes providers such as Cisco keep the cloud and internet alive. The 40-year-old company now positions itself as an AI infrastructure vendor. The challenge: proactively supporting millions, if not billions of devices worldwide. It's the nature of the market beast -- think about all the formerly booming tech providers that have disappeared

Topics: ai cisco company customer customers

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How Intuit killed the chatbot crutch – and built an agentic AI playbook you can copy

venturebeat.com Matt Marshall 2025-10-22 22:22:47

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now In the frenzied land rush for generative AI that followed ChatGPT’s debut, the mandate from Intuit’s CEO was clear: ship the company’s largest, most shocking AI-driven launch by Sept. 2023. Responding with blazing speed, the $200 billion company behind QuickBooks, TurboTax, and Mailchimp, delivered Intuit Assist. It was a classic first att

Topics: ai customer customers intuit new

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AI is returning to Taco Bell and McDonald's drive-thrus - will customers bite this time?

zdnet.com Jada Jones 2025-10-22 22:09:00

Matt Cardy/Contributor/Getty Images News via Getty Images Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Fast-food chains are experimenting with AI in drive-thrus. Previous gen AI order-takers failed. AI voice tech is playing a larger role in customer service. Fast-food restaurants like Taco Bell and McDonald's tried to integrate AI into their daily operations, but rethought their decisions when customers complained. According to the Wall Street Journal, custom

Topics: ai customers mcdonald technology voice

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T-Mobile Money’s move to the T-Life app is going as smoothly as expected

androidauthority.com Unknown 2025-10-24 15:12:57

Joe Maring / Android Authority T-Mobile's T-Life app. TL;DR T-Mobile Money’s migration into the T-Life app has caused delays, access problems, and other issues for customers. Users report being locked out of accounts or left with negative balances, though many regain access after long waits. The frustration is compounded as the switch coincided with payday and month-end payment dates. T-Mobile’s plan to fold its Money service into the all-in-one T-Life app has officially kicked off, and the

Topics: app customers life mobile money

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Nvidia's top two mystery customers made up 39% of the chipmaker's Q2 revenue

cnbc.com Kif Leswing 2025-10-25 06:56:40

Co-founder and CEO of Nvidia Jensen Huang spoke to journalists during a trip to Beijing in July. Two Nvidia customers made up 39% of Nvidia's revenue in its July quarter, the company revealed in a financial filing on Wednesday, raising concerns about the concentration of the chipmaker's clientele. "Customer A" made up 23% of total revenue, and "Customer B" comprised 16% of total revenue, according to the company's second-quarter filing with the Securities and Exchange Commission. That's highe

Topics: cloud customers nvidia providers revenue

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Passwordstate dev urges users to patch auth bypass vulnerability

bleepingcomputer.com Unknown 2025-10-25 14:16:20

Click Studios, the company behind the Passwordstate enterprise-grade password manager, has warned customers to patch a high-severity authentication bypass vulnerability as soon as possible. Passwordstate works as a secure password vault that enables organizations to store, organize, and control access to passwords, API keys, certificates, and various other types of credentials via a centralized web interface. Click Studios says its Passwordstate password manager is used by over 370,000 IT prof

Topics: click company customers passwordstate studios

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With India’s corporate banking lagging decades behind consumer fintech, TransBnk raises $25M to bridge the gap

techcrunch.com Jagmeet Singh 2025-10-26 14:33:43

While digitization has transformed banking for Indian consumers, corporate banking has been left in the slow lane — still relying heavily on clunky infrastructure, paper trails, and spreadsheet-heavy workflows. TransBnk wants to address that gap, and Bessemer Venture Partners has invested in the three-year-old startup in a $25 million round to accelerate its progress. Over the past decade, India has experienced a significant boom in consumer fintech, driven by transformative shifts such as the

Topics: banking customers disrupt million startup

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HSBC resolves app and online banking outage

feeds.bbci.co.uk Unknown 2025-10-28 02:29:59

HSBC resolves app and online banking outage HSBC says it has now fixed an issue which left customers unable to access online banking or use its app in the UK, preventing some from accessing their accounts. Thousands of people reported problems on outage-checking site Downdetector since the issues first emerged at 11:00 BST on Wednesday. Five hours after the issue was reported by angry customers online, the bank now says the problem has been resolved. "We apologise to our customers who were i

Topics: app banking customers hsbc online

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HSBC apologises as app and online banking go down

feeds.bbci.co.uk Unknown 2025-10-28 10:30:08

HSBC apologises as app and online banking go down HSBC has apologised after customers were left unable to access online banking or use its app in the UK, preventing some from accessing their accounts. Thousands of people have reported problems on outage-checking site Downdetector since the issues first emerged at 11:00 BST on Wednesday. According to HSBC's service status website, customers can still access their accounts by phone and in-person, and card payments are unaffected. "We're really

Topics: access accounts banking customers hsbc

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1.1M insurance customers were exposed in a data breach - here's what to know

zdnet.com Artie Beaty 2025-10-29 05:48:43

JuSun/iStock / Getty Images Plus via Getty Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways Farmers Insurance suffered a major data breach. More than 1 million customers were affected. Affected customers are receiving free credit monitoring. If you're a Farmers Insurance customer, you're going to want to pay attention -- and probably keep an eye on all of your important accounts. According to a notice on the Farmers website, about 1.1 million customers had sensi

Topics: affected breach credit customers farmers

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We regret but have to temporary suspend the shipments to USA

news.ycombinator.com Unknown 2025-10-29 21:22:33

by OLIMEX Ltd in Uncategorized Starting August 29th, new regulations have come into effect. Both DHL and UPS currently have no working solution, so on their advice, we are temporarily suspending all shipments to the USA effective immediately. The issue is that we are now required to collect all taxes and tariffs on U.S. shipments in advance. However, there is no functioning calculator for this, which has created chaos. Parcels are being held in customs for weeks due to unreasonable requirement

Topics: aluminum copper customers customs steel

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Auchan retailer data breach impacts hundreds of thousands of customers

bleepingcomputer.com Unknown 2025-11-01 01:56:27

French retailer Auchan is informing that some sensitive data associated with loyalty accounts of several hundred thousand of its customers was exposed in a cyberattack. The company is sending data breach notifications to customers affected by the incident. "We are writing to inform you that Auchan has been the victim of a cyberattack. This attack resulted in unauthorized access to certain personal data associated with your loyalty account," reads the retailer's notification. According to the

Topics: auchan company customers data french

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Local Restaurant Exhausted as Google AI Keeps Telling Customers About Daily Specials That Don't Exist

futurism.com Unknown 2025-11-02 02:15:14

If you're trying to find out what a restaurant has to offer, you might look up its menu, or go to its Facebook page. Hell, you could call and ask. But that's all démodé. Why not query an AI chatbot, a piece of software notorious for inventing facts out of the tokenized ether of the internet, and treat its answer like the word of God? Here's why: because you'd annoy the hell out of the restaurant. Just ask the beleaguered owners of the Montana eatery Stefanina's Wentzville, who are begging thei

Topics: ai customers google restaurant specials

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I forced every engineer to take sales calls and they rewrote our platform

news.ycombinator.com Unknown 2025-11-05 03:46:16

Our senior DevOps engineer thought I'd lost my mind. He didn't join a startup to do sales. So he promised me 5 calls and I guaranteed he'd never have to do it again. It was a bit of a back-and-forth but I strongly believe it fundamentally changed how we build products. When I sat in on the calls, I observed a few things: - Seeing them explain why our competitor's platform was "too complex for non-technical users." - Seeing them assure the customer that the continuous monitoring was actually w

Topics: actually built calls customer seeing

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Forced every engineer to take sales calls.They rewrote our platform in 2 weeks

news.ycombinator.com Unknown 2025-11-06 03:46:16

Our senior DevOps engineer thought I'd lost my mind. He didn't join a startup to do sales. So he promised me 5 calls and I guaranteed he'd never have to do it again. It was a bit of a back-and-forth but I strongly believe it fundamentally changed how we build products. When I sat in on the calls, I observed a few things: - Seeing them explain why our competitor's platform was "too complex for non-technical users." - Seeing them assure the customer that the continuous monitoring was actually w

Topics: actually built calls customer seeing

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Launch HN: Skope (YC S25) – Outcome-based pricing for software products

news.ycombinator.com Unknown 2025-11-06 15:09:38

Hi HN, we’re Ben and Connor, the co-founders of Skope ( https://www.useskope.com/ ), a billing system that supports outcome-based pricing for software—that is, which charges your customers only when your software actually works. We’re an alternative to Stripe Billing, Orb, and Metronome that natively supports this pricing model, because we believe it’s especially needed for the AI products which are flooding the market and that will continue to be built in the future. Here’s a demo video: https

Topics: based billing customer pricing software

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Scammers have infiltrated Google's AI responses - how to spot them

zdnet.com Lance Whitney 2025-11-07 05:15:00

Reddit / Elyse Betters Picaro / ZDNET ZDNET's key takeaways Scammers are exploiting AI to trick people looking for customer numbers. Google's AI Overview, AI Mode, and OpenAI's ChatGPT are vulnerable. Run a regular search, or head to the company's website to find a number. Get more in-depth ZDNET tech coverage: Add us as a preferred Google source on Chrome and Chromium browsers. Do you ever use Google's AI-powered search to look for customer service numbers and other contact info? If so, y

Topics: ai customer google numbers search

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Orange Belgium discloses data breach impacting 850,000 customers

bleepingcomputer.com Unknown 2025-11-07 17:07:11

Orange Belgium, a subsidiary of telecommunications giant Orange Group, disclosed on Wednesday that attackers who breached its systems in July have stolen the data of approximately 850,000 customers. Orange Belgium provides fixed and mobile connectivity services to over 3 million customers in Belgium and Luxembourg, employs 1,500 staff, and claims to operate the largest 4G/5G network in the country. Last year, the company reported total service revenues of €1.34 billion. When BleepingComputer r

Topics: belgium breach customers data orange

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Microsoft's gutting of discounts for some clients likely baked into guidance, analyst says

cnbc.com Jordan Novet 2025-11-07 16:18:04

Microsoft said last week that it plans to stop providing discounts on enterprise purchases of its Microsoft 365 productivity software subscriptions and other cloud applications. Since the announcement, analysts have published estimates on how much more customers will end up paying. But for investors trying to figure out what it all means to Microsoft's financials, analysts at UBS said the change is already factored into guidance. "In our view, it is safe to assume that the impact of the pricin

Topics: change cloud customers microsoft said

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This new C-suite role is more important than ever in the AI era - here's why

zdnet.com Joe Mckendrick 2025-11-12 05:34:27

calvindexter / DigitalVision Vectors via Getty Images ZDNET's key takeaways Customer experience officer is still a relatively new role. A majority of experience officers are fresh to their position. Officers spend time with customers and analyzing key metrics. Get more in-depth ZDNET tech coverage: Add us as a preferred Google source on Chrome and Chromium browsers. I've long felt that "customer experience officer" should be everyone's role, regardless of job title. However, this C-suite p

Topics: ai customer customers experience officer

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Despite its attempt to appeal, T-Mobile must pay $92m for failing to protect customer location data

androidauthority.com Unknown 2025-11-12 15:20:37

Joe Maring / Android Authority TL;DR A D.C. court upheld a $92 million FCC fine against T-Mobile for failing to protect customer location data. The ruling follows broader FCC fines issued in 2024 against AT&T, Verizon, and T-Mobile, ranging from $47M to $92M. T-Mobile argued the FCC misinterpreted the law and violated its rights but lost; the company says it stopped sharing location data over six years ago. Another day, another set of fines for the big carriers. This time, as first reported

Topics: court customer data fcc mobile

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T-Mobile claimed selling location data without consent is legal—judges disagree

arstechnica.com Unknown 2025-11-11 23:07:52

A federal appeals court rejected T-Mobile's attempt to overturn $92 million in fines for selling customer location information to third-party firms. The Federal Communications Commission last year fined T-Mobile, AT&T, and Verizon, saying the carriers illegally shared access to customers' location information without consent and did not take reasonable measures to protect that sensitive data against unauthorized disclosure. The fines relate to sharing of real-time location data that was reveale

Topics: customer information location mobile time

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HR Giant Workday Got Hacked

gizmodo.com Aj Dellinger 2025-11-14 05:25:40

Workday, a company that provides human resources technology to over 11,000 corporations and 70 million users worldwide, announced in a classic Friday news dump that it suffered a data breach. The company did not disclose how much information was stolen by the hackers, but did reveal that information—including the names, email addresses, and phone numbers—of some users was compromised. The company said the breach hit some of its third-party customer relationship databases. If any other data was

Topics: breach company customer information workday

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HR giant Workday says hackers stole personal data in recent breach

techcrunch.com Zack Whittaker 2025-11-15 10:04:10

Workday, one of the largest providers of human resources technology, has confirmed a data breach that allowed hackers to steal personal information from one of its third-party customer relationship databases. In a blog post published late Friday, the HR technology giant said the hackers stole an unspecified amount of personal information from the database, which Workday said was primarily used to store contact information, such as names, email addresses, and phone numbers. Workday did not expl

Topics: breach customer data hackers workday

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VW introduces monthly subscription to increase car power

feeds.bbci.co.uk Unknown 2025-11-17 08:32:22

VW introduces monthly subscription to increase car power 1 hour ago Share Save Liv McMahon Technology reporter Share Save Getty Images German car making giant Volkswagen (VW) has introduced a subscription for UK customers wanting to increase the power of some of its electric cars. Those who buy an eligible car in its ID.3 range can choose to pay extra if they want to unlock the full power of the engine inside the vehicle. VW says the "optional power upgrade" will cost £16.50 per month or £165

Topics: car customers power subscription vw

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Starlink Users Will Now Have to Pay $5 to Pause Service

cnet.com See Full Bio 2025-11-18 22:01:00

Starlink is ending a popular free feature that let customers pause service at any time for free. Now, you’ll have to pay $5 a month to enter what the company is calling “Standby Mode.” Subscribers who’d been using the pause feature began receiving emails yesterday notifying them that they’d have to opt in to the new Standby Mode by Sept. 13, or their service would be canceled. “We recently upgraded pause to include Standby Mode,” the company wrote on a support page. “Previously, the pause feat

Topics: customers mode service standby starlink

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Zenobia Pay – A mission to build an alternative to high-fee card networks

news.ycombinator.com Ryan Prendergast 2025-11-20 20:19:37

Why we're open sourcing our payments platform Since Februray, Teddy and I have worked tirelessly on Zenobia Pay. Our mission: build an alternative to high-fee card networks (Visa, Mastercard) using bank transfers as payments. We were super excited by FedNow, the Federal Reserve's instant transfer rail, which inspired us to quit our jobs and do this full time. We thought, let's build QR code payments, like Pix or UPI or AliPay, but for the US. And we did! We built an instant clearing, mobile fir

Topics: customers iteration payments problem risk

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Latest Tech News

Verizon’s ‘software issue’ has disconnected many wireless customers across the US

Nvidia says two mystery customers accounted for 39% of Q2 revenue

Do Novelty Menus Like Taco Bell’s Y2K Makes Investors Money?

How a legacy hardware company reinvented itself in the AI age

How Intuit killed the chatbot crutch – and built an agentic AI playbook you can copy

AI is returning to Taco Bell and McDonald's drive-thrus - will customers bite this time?

T-Mobile Money’s move to the T-Life app is going as smoothly as expected

Nvidia's top two mystery customers made up 39% of the chipmaker's Q2 revenue

Passwordstate dev urges users to patch auth bypass vulnerability

With India’s corporate banking lagging decades behind consumer fintech, TransBnk raises $25M to bridge the gap

HSBC resolves app and online banking outage

HSBC apologises as app and online banking go down

1.1M insurance customers were exposed in a data breach - here's what to know

We regret but have to temporary suspend the shipments to USA

Auchan retailer data breach impacts hundreds of thousands of customers

Local Restaurant Exhausted as Google AI Keeps Telling Customers About Daily Specials That Don't Exist

I forced every engineer to take sales calls and they rewrote our platform

Forced every engineer to take sales calls.They rewrote our platform in 2 weeks

Launch HN: Skope (YC S25) – Outcome-based pricing for software products

Scammers have infiltrated Google's AI responses - how to spot them

Orange Belgium discloses data breach impacting 850,000 customers

Microsoft's gutting of discounts for some clients likely baked into guidance, analyst says

This new C-suite role is more important than ever in the AI era - here's why

Despite its attempt to appeal, T-Mobile must pay $92m for failing to protect customer location data

T-Mobile claimed selling location data without consent is legal—judges disagree

HR Giant Workday Got Hacked

HR giant Workday says hackers stole personal data in recent breach

VW introduces monthly subscription to increase car power

Starlink Users Will Now Have to Pay $5 to Pause Service

Zenobia Pay – A mission to build an alternative to high-fee card networks

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