Inside Amsterdam’s high-stakes experiment to create fair welfare AI
Finding a better way Every time an Amsterdam resident applies for benefits, a caseworker reviews the application for irregularities. If an application looks suspicious, it can be sent to the city’s investigations department—which could lead to a rejection, a request to correct paperwork errors, or a recommendation that the candidate receive less money. Investigations can also happen later, once benefits have been dispersed; the outcome may force recipients to pay back funds, and even push some