Claude Code Degradation: A postmortem of three recent issues
Between August and early September, three infrastructure bugs intermittently degraded Claude's response quality. We've now resolved these issues and want to explain what happened. In early August, a number of users began reporting degraded responses from Claude. These initial reports were difficult to distinguish from normal variation in user feedback. By late August, the increasing frequency and persistence of these reports prompted us to open an investigation that led us to uncover three sepa